Client Industry: Industrial Piping & Construction Supplies
Route: Singapore → Bangkok, Thailand
Cargo: Steel pipes
Services Provided: Export documentation, customs clearance, multi-modal transport, tracking

---

Background

A Singapore-based supplier of industrial piping received a bulk order from a major infrastructure contractor in Bangkok. The shipment comprised steel pipes destined for structural installation at a large construction project. Precision in handling, customs compliance, and timing was critical to align with the contractor’s tight schedule.

---

Challenges

• Export compliance from Singapore with accurate HS code declaration for steel pipes

• Thailand import requirements including tariff calculation based on CIF (cost + insurance + freight) and VAT at 7% 

• Coordinating multi-modal transport: highway route to port, ocean or feeder vessel, followed by inland delivery in Thailand

• Ensuring no delays in customs clearance on either end

---

Our Solution

1. Documentation & Classification

   • Declared goods under appropriate HS codes (e.g. 7304 for welded steel pipes or 7306 for stainless steel) as required by Thailand customs 

   • Provided complete paperwork: commercial invoice, packing list, Certificate of Origin, export permit, and value declarations to support CIF customs calculations

2. Export & Sea Freight Coordination

   • Handled Singapore export clearance swiftly

   • Booked sea freight via a trusted carrier operating feeder services to Laem Chabang Port near Bangkok

3. Thailand Import Coordination

   • Partnered with a local customs broker in Thailand to submit the full documentation package

4. Door-to-Door Delivery & Tracking

   • After customs clearance, arranged overland delivery to the Bangkok job site

   • Provided real-time status updates throughout the journey

---

Result

• Delivery completed within 5 business days from Singapore warehouse to job site in Bangkok

• No customs delays or inspections; clean paperwork helped avoid penalties

• Shipment arrived in perfect condition and synchronized with on-site installation schedule

• Client praised our end-to-end handling and now uses our services for recurring monthly steel pipe shipments